Shipping policy

Orders are shipped and delivered to a valid mailing address on business days only excluding holidays. You can calculate your shipping rate prior to checkout. 

ORDER PROCESSING

Please allow 3-5 business days for us to arrange your order. Be advised that holidays and other external factors may cause delays. We will try our best to arrange your order as quickly as possible. We advise that you plan your orders ahead of time to allow for unexpected delays.

TRANSIT

Transit time begins once your package leaves the shipping carrier's facility and does not include weekends or holidays. In the event that your order is placed during the weekend, those orders will not be shipped until the following week. Please note all timelines are not guaranteed.

DAMAGED/STOLEN ITEMS/INCORRECT SHIPPING ADDRESS

We always check product quality individually prior to shipping. LIL LASH QUEEN will not refund or exchange items that are lost, stolen, or damaged due to external factors. LIL LASH QUEEN is not responsible for packages that have been sent out to shipping facility. It is the consumers' responsibility to provide a correct shipping address (apt #, city, postal code, etc)